{"id":1869,"date":"2014-04-18T18:21:12","date_gmt":"2014-04-18T16:21:12","guid":{"rendered":"http:\/\/hb-themes.com\/themes\/highend_wp\/?page_id=1869"},"modified":"2025-11-03T07:08:52","modified_gmt":"2025-11-03T07:08:52","slug":"meet-the-restaurant-consultants","status":"publish","type":"page","link":"https:\/\/kpimastery.com\/Restaurant\/meet-the-restaurant-consultants\/","title":{"rendered":"About Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row margin_bottom=&#8221;40&#8243;][vc_column][vc_custom_heading text=&#8221;Leadership Team&#8221; font_container=&#8221;tag:h1|font_size:46px|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;slideInDown&#8221;][vc_separator align=&#8221;align_left&#8221; border_width=&#8221;2&#8243; el_width=&#8221;10&#8243; css_animation=&#8221;flipInX&#8221;]<div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:15px;\"><\/div><\/div>[vc_column_text]The restaurant landscape is changing rapidly and those who fail to adapt are going to be left behind. As restaurant owners and consultants, we understand your need to adjust and react faster to the changes occurring in your market now. That is why Restaurant KPI Mastery was started.<\/p>\n<p>We are a company built on the knowledge and experience of three masters in their industries.[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1525239415913{margin-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;5153&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_custom_heading text=&#8221;Darren Manzari, CEO&#8221; font_container=&#8221;tag:h2|font_size:20|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]KPI Mastery was founded by Darren in 1996. He has spent over 30 years in the automotive industry and has worked as an Efficiency consultant on hundreds of projects in more than 20 countries. As Darren worked to understand performance metrics since the mid-90\u2019s, he found that the real secret to increasing workshop efficiency and resource utilization came not of the indicators themselves, but in the interpretation of these indicators combined with the actions taken to improve them.<\/p>\n<p>Over time, Darren established client relationships and traveled around the world providing repair efficiency consulting and training to their dealerships and importers. Eventually he transferred his skills with KPI tracking and profitability maximization to the restaurant industry, and Darren and his wife, Nancy, opened Nonna&#8217;s Kitchen in Spearfish, SD. Nonna&#8217;s quickly surpassed a 20% profit margin, a level rarely seen in the industry. With Nancy upholding the correct systems and processes and Darren tracking KPI&#8217;s, Nonna&#8217;s continues to thrive.<\/p>\n<p>Darren established a Restaurant KPI Dashboard to help other restaurant owners achieve the same success Nonna&#8217;s has seen. With it, KPI Mastery is able to gather key performance data, deliver analysis, and make strategic recommendations.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;fadeInUp&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; el_class=&#8221;bbj&#8221;][vc_column][vc_custom_heading text=&#8221;How it works:&#8221; font_container=&#8221;tag:h2|font_size:20|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_separator color=&#8221;black&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;20&#8243;][vc_column_text]<i class=\"icon-check\"><\/i>In less than 5 minutes each day, Restaurant KPI Mastery members input some key information about their restaurant with their phone, tablet or computer.<\/p>\n<p><i class=\"icon-check\"><\/i>Advanced algorithms analyze the information you enter and, in real time, your KPI Mastery Dashboard updates. You can visualize exactly where your restaurant is in relationship to your efficiency goals and objectives.<\/p>\n<p><i class=\"icon-check\"><\/i>You&#8217;ll join weekly LIVE classes where you&#8217;ll go through the Restaurant Management &amp; Profitability curriculum, step-by-step. You also have access to weekly Q&amp;A calls where you can ask questions about the specific issues you are facing in your restaurant. Members will learn how to effectively manage their restaurant like a <em>business first<\/em>, including exactly how to respond to their KPI dashboard to get every metric into the ideal range.<\/p>\n<p><i class=\"icon-check\"><\/i>AND you will have a community of like-minded restaurateurs to bounce ideas off of, share successes with, and most importantly, learn from others&#8217; trial and error.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=&#8221;Start your FREE trial NOW&#8221; color=&#8221;warning&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fkpimastery.com%2FRestaurant%2Fkpi-new%2Fusermode%2Fregister|target:_blank&#8221;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row margin_bottom=&#8221;40&#8243;][vc_column][vc_custom_heading text=&#8221;Leadership Team&#8221; font_container=&#8221;tag:h1|font_size:46px|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;slideInDown&#8221;][vc_separator align=&#8221;align_left&#8221; border_width=&#8221;2&#8243; el_width=&#8221;10&#8243; css_animation=&#8221;flipInX&#8221;][vc_column_text]The restaurant landscape is changing rapidly and those who fail to adapt are going to be left behind. As restaurant owners and consultants, we understand your need to adjust and react faster to the changes occurring in your market now. That is why Restaurant KPI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1869","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Leadership Team - Restaurant Consultants - Restaurant KPI Mastery<\/title>\n<meta name=\"description\" content=\"Our leadership team: Darren Manzari (Profitability Expert), Donald Burns (The Restaurant Coach), Pamela Lee (Business Intelligence Expert)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kpimastery.com\/Restaurant\/meet-the-restaurant-consultants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leadership Team - 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